Quality Survey Results

The family caregiver survey asks family members or friends about the patient’s hospice experience and if they would recommend that hospice to someone else. The survey ratings can be used to compare hospices using a 5-star scale, with more stars indicating better quality care.

You can compare hospices in your area using Medicare’s Hospice Compare tool.
Source: Centers for Medicare & Medicaid Services Hospice Compare

%

Willing to recommend this hospice

National Avg. 84%
Colorado Avg. 83%

%

Communication with family

National Avg. 81%
Colorado Avg. 79%

%

Treating patient with respect

National Avg. 90%
Colorado Avg. 90%

%

Getting timely help

National Avg. 77%
Colorado Avg. 75%

%

Emotional and spiritual support

National Avg. 90%
Colorado Avg. 90%

%

Help for pain and symptoms

National Avg. 74%
Colorado Avg. 72%

%

Rating of this hospice

National Avg. 81%
Colorado Avg. 80%

%

Training family to care for patient

National Avg. 75%
Colorado Avg. 73%

2024 Hospice CAHPS Honors Award

HCAHPS Honors acknowledges the highest performing agencies by analyzing performance on the Willingness to Recommend question as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures from April 2023 through March 2024. HCAHPS Honors recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the rated questions.

Community Awards

The votes are in! Thank you to our communities for voting us “Best of…”

HopeWest

Best of the West 2024
1st Best Nonprofit
1st Best Volunteer Group
1st Best In-Home Health Care
1st Best Local Fundraising Event, HopeWest Holiday Show

Best of Delta County 2024
Best Nonprofit
Best Place to Work

Beacon Best Awards 2023
Best Place to Volunteer, Montrose & Delta

Montrose Best of the Valley 2022
1st Best Nonprofit

Heirlooms for Hospice

Best of the West 2024
1st Best Thrift Store
2nd Best Downtown Store
2nd Best Antique Store

Best of Delta County 2024
Best Consignment Store
Best Customer Service
Best Furniture Store

Beacon Best Awards 2023
Best Place to Buy Gifts, Montrose
Best Resale/Thrift Store, Delta

Montrose Best of the Valley 2022
1st Best Thrift Store

Spoons bistro & bakery

Best of the West 2024
2nd Best Outdoor Dining
3rd Best Breakfast & Brunch

Beacon Best Awards 2022
Best Restaurant